Skip to content
Plast Eurasia Istanbul 2026 · 2–5 December · TÜYAPTime left: 54 d 19 hGet an invitation
Services

Commissioning and Training

3 days installation + 2 days operator and maintenance training; on site or at the İkitelli test centre, with your own mould and labels.

Duration: Installation 3 days · training 2 days
Create a service requestRequest a Quote
Commissioning and Training

Before every robot ships, it goes through a factory acceptance test (FAT) at the İkitelli test centre with the customer's mould and labels; target cycle and scrap rate are documented. On site, mechanical installation, Euromap 67 connection and fine tuning are completed in three days, followed by two days of operator and maintenance training.

Training covers recipe management on the HMI, product changeover, daily checks and the fault-finding flow; participants receive a certificate. The commissioning report and site acceptance record (SAT) are part of the delivery.

Scope of service

  • Factory acceptance test (FAT)8 hours of uninterrupted production at the test centre; cycle and scrap record.
  • Mechanical installation and alignmentFrame, guarding, conveyor; alignment to the mould daylight.
  • Electrical and Euromap 67 connectionCabinet, safety circuit, IMM signals.
  • Fine tuning and site acceptance (SAT)Recipe, static charging, conveyor speed; 4 hours of production.
  • Operator and maintenance trainingHMI, changeover, daily maintenance, fault flow; certificate.
  • Handover documentsCommissioning report, site acceptance record (SAT) and training certificates.

Process

  1. 01

    Site preparation checklist

    We send you a checklist for floor space, compressed air, power, mould and labels.

  2. 02

    FAT

    Before shipment the robot runs in production at our test centre with your mould and labels.

  3. 03

    Shipping and installation

    Mechanical installation, Euromap 67 connection and fine tuning are completed on site in 3 days.

  4. 04

    SAT and training

    The site acceptance record is signed, followed by 2 days of operator and maintenance training.

Frequently asked questions

The service line is open 24/7; if your line has stopped, we get back to you within 1 hour. Remote intervention starts within 8 hours on Silver and 4 hours on Gold; on-site arrival is within 48 hours on Silver and 24 hours on Gold. On Bronze and without a contract, site visits are scheduled according to availability.

From our warehouse in İkitelli OSB. Parts in stock ship within 48 hours in Türkiye and within 5 working days abroad.

Yes; participants completing operator and maintenance training receive a certificate specific to the machine model.

To any side-entry robot with a sound frame. The scope is defined after measurements on the existing robot.

Yes. Service requests without a contract are also handled; site visits are scheduled according to team availability and charged separately. A maintenance contract secures response times and the service calendar.

Yes. Our team handles dismantling, transport coordination, adaptation to the new machine and re-commissioning; dismantling takes 1 day and installation at the new location 2–3 days.

Other services

Contact our service team

Send the machine serial number and a short description of the issue; our service line responds within 1 hour.

Create a service requestWrite on WhatsApp